Work passes
- Are there any restrictions on the ward class that I can send my S Pass or Work Permit holder to?
- Are Work Pass holders allowed to drive on public roads for work?
- Are work pass holders who live in Malaysia allowed to drive Malaysian-registered vehicles into Singapore for daily use?
- Can an employer keep a worker's passport?
- Can a work pass holder work in multiple jobs?
- Can employers help their employees save part of their salary?
- Can I appeal against a decision to cancel my worker’s S Pass/Work Permit because they were caught serving as a company director?
- Can I apply for an EP or S Pass for an MDW who is working in Singapore?
- Can I ask for a refund of work pass administrative fees?
- Can i be granted quota in advance to apply for a Work Permit or S Pass if I currently do not have quota?
- Can I change the card delivery address or authorised recipients?
- Can I don’t pay for my S Pass or Work Permit holder’s medical expenses if he did not consult with one of the company-recognised doctors?
- Can I apply to waive my levy penalty charges?
- Can I submit verification proof from other background screening companies not listed on MOM website?
- Can my company be exempted from the FCF advertising requirement if the candidate is transferring from a related branch, subsidiary, or affiliated company in Singapore?
- Can S Pass or Work Permit holders be registered as company directors or secretaries? What are the consequences of doing so?
- Can the clinic charge an additional administrative fee for submitting the 6ME results?
- Do I need to verify the qualifications of the candidate each time I submit a work pass application?
- For pass holders who entered Singapore using the SG Arrival Card, how do I enter their immigration details when getting the pass issued or renewed?
- How can I extend my pass holder’s stay in Singapore?
- How can I provide MOM with feedback on the selected background screening companies listed on the website?
- How can I extend my pass holder’s stay in Singapore?
- How does MOM ensure workers download and register on FWMOMCare, and update their details within 5 days of any change?
- How do I apply for GIRO bank account for my levy payment?
- How do I calculate my company’s total workforce?
- How do I change my GIRO bank account for levy payment?
- How do I check if a work pass is valid?
- How do I check my GIRO application status for levy payment?
- How do I check the breakdown of the levy charged for my workers?
- How do I check the expiry date of a Work Pass or Long-Term Pass?
- How do I check the payment status for work pass administrative fees in WP Online?
- How do I extend the Special Pass if my Work Permit holder needs more time to leave Singapore?
- How do I extend the validity of an In-Principle Approval (IPA)?
- How do I find out the FIN of my Work Permit holder if it is not found in the approval letter?
- How do I get a refund if I paid extra levy?
- How do I get my Malaysian workers' work passes issued or renewed if they use the automated gates at ICA's checkpoints and have the ICA-issued electronic visit pass (e-Pass)?
- How do I help my foreign employees to apply for casino self-exclusion?
- How do I pay my migrant worker’s levy if my GIRO application has not been approved?
- How do I set up a GIRO account to pay work pass administrative fees?
- How do I submit work pass-related requests?
- How can I stop levy deduction from my GIRO bank account and terminate my GIRO arrangement?
- How do I transfer my company's work pass holders if it is undergoing business restructuring?
- How should I count my local employees to calculate my Work Permit and S Pass quota?
- How should I protect myself from medical bills incurred by my S Pass and Work Permit holders?
- I am a foreign spouse holding on to a LTVP/LTVP+ issued by ICA. What happens if my prospective employer applies for a work pass for me?
- I’m a foreign worker. Why did my friend receive an SMS from MOM to update contact details, but I didn’t?
- I am an MDW employer but my MOM-issued pass is no longer valid. Can I continue to hire my MDW?
- I am a work pass holder. Why did I receive an SMS from MOM to update my contact details?
- I don’t have internet access or don't use the computer. How can I check expiry date of a work permit?
- If I don't use WP Online, how do I update medical insurance details for my Work Permit holders?
- If I hold a work pass, can I use the automated immigration clearance at Singapore checkpoints?
- If my pass holder plans to travel overseas for personal reasons, what are the risks and how should I advise them?
- If my S Pass or Work Permit holder needs long-term medical care due to non-work related ailment, must I provide and pay for the entire medical treatment?
- If my Work Permit holder falls sick or gets injured on his or her rest day, do I need to provide and pay for the medical treatment?
- I found a lost work pass card. How do I return it?
- If the salary is paid by an overseas employer, will the foreign employee be taxed in Singapore?
- I had already paid levy using other methods, but the GIRO deduction went ahead. What should I do?
- I had paid levy using other payment methods. Can the GIRO deduction for that month be stopped?
- I had requested for my migrant domestic worker (MDW) or confinement nanny to share a room but have changed my mind. I now want her to stay in a single room. What should I do?
- I have cancelled my worker’s Work Permit by mistake, how do I reinstate it?
- I have hired new local employees. When can I start hiring additional migrant workers?
- I have just hired local employees and paid their CPF contributions. Can MOM update my quota manually as I urgently need to hire foreigners?
- I have set up a new company. When can I start hiring migrant workers?
- I’m a business employer, why is the levy rate for my worker different from last month’s?
- I'm an employer. How do I update my foreign worker's contact details?
- I’m a work pass holder. How do I update my contact details?
- I need to change the details shown on the in-principle approval (IPA) letter. How can I do this?
- I received a password-protected work pass-related document. How do I open this document?
- Is a Work Permit or S Pass holder allowed to invest in or hold shares of a Singapore-registered company?
- I’ve registered for my card, but MOM has not yet contacted me about the card delivery date. What should I do?
- I want to submit multiple Miscellaneous Work Pass applications, can I pay for all of them at the same time?
- I would like to make a manual application for a work pass. Where can I find the application forms?
- My EP, S Pass or TEP candidate has just graduated and has not received their certificate. What documents should I submit for the application?
- My helper’s/worker’s in-principle approval (IPA) was approved before 1 March 2024, but their work pass has not been issued. Do they still need to be COVID-19 vaccinated?
- My verification proof was issued by a background screening company before 1 September 2023. Can I submit it?
- My worker has left Singapore and the work permit has been cancelled. What should I do if the security bond is not discharged within a week?
- My workers received their renewal notice before 1 March 2024 but their Work Permits have not yet been renewed. Do they still need to be COVID-19 vaccinated?
- My workers’ renewal applications have been approved before 1 March 2024, but their passes have not yet been issued. Do they still need to be COVID-19 vaccinated?
- My worker’s S Pass or Work Permit has to be cancelled as they were caught serving as a company director. I need some time to find a replacement. Can MOM grant an extension before cancelling the pass?
- My work pass transactions are blocked because I don't use GIRO to pay levy. How do I get it unblocked?
- What are the changes for financial institutions (FIs) to transmit security bond (SB) for non-Malaysian migrant workers and migrant domestic workers?
- What is the processing time for work passes and related passes?
- I have been asked to submit a verification proof in support of my work pass application, what are the requirements for it?
- What happens if I don’t pay for medical treatment for my S Pass or Work Permit holders?
- What happens if i exceed my foreign worker quota?
- I am holding an EP, S Pass or Work Permit. What happens to my work pass if I marry a Singaporean or Permanent Resident and get a Long-Term Visit Pass from ICA?
- What should I do if I decide not to hire a worker after getting in-principle approval for the Work Permit?
- What should I do if I changed my GIRO bank or bank account for WP Online or EP eService?
- My worker's new passport or medical report is not ready. What should I do if I can't get my worker's work permit issued in time?
- What should I do if I received an SMS to update MOM with my contact details, but it’s not meant for me?
- What should I do if my GIRO deduction for levy payment was unsuccessful?
- What should I do if my GIRO payment for work pass admin fees fails?
- What should I do if there is an error in my worker's passport details on the IPA letter?
- What should I do if my Work Permit or S Pass holder doesn't have a suitable phone to download FWMOMCare?
- When can I use PayNow to pay for work pass-related charges?
- When will my GIRO for levy payment take effect after my GIRO application is approved?
- Why does MOM need to obtain mobile numbers of foreign workers?
- Why does WP Online show that i have less locals than the number of employees i have contributed CPF to for the past 3 months?
- Why don't other work pass holders need to register their address and phone numbers on FWMOMCare?
- Why is there an adjustment shown in my levy bill?
- Why must I get a foreigner’s written consent before applying for a work pass for them?
- Will my FIN number change if I am an existing pass holder applying for a new work pass?